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Ann Parfenova

Course creation· 10 MIN · 07.11.2024

5 sales training tips for a better outcome

The three primary strategies for growth among sales leaders are pursuing new markets, enhancing sales enablement and training, and optimising the use of tools and technologies. When you start your business, your sales team may be small, with only a few people. Training them and developing sales skills is easy. But what should you do when your company grows? How to build a successful sales team?

The easiest way to boost sales performance and improve the efficiency of tools and technology usage is to implement corporate e-learning. Why does it have to be online? You will find a couple of reasons in one of the previous articles.

Here are some highlights:
  • 40% to 60%
    less time
    online learning requires comparing with traditional learning
  • $ 34
    million
    saved Dow Chemical by switching to online training and education.
  • Over
    40%
    of Fortune 500 companies (500 US companies with biggest revenue) use eLearning regularly
  • 18%
    higher
    an engagement rate that employees have in the companies that use eLearning.
In this article, we share:

What can you teach online?

Online education cannot cover all aspects of sales training. Your team needs real-life experience and in-person practice. However, the online format can help lower the costs of various activities. Let’s discuss this further.

Onboarding sales reps

50% of sales leaders think excessive stress during onboarding increases the likelihood of new hires quitting. The average turnover cost per sales rep is $ 97,690 (recruiting costs, new hire training costs, and lost sales).

Implementing the onboarding system can help new hires reduce stress and save companies money. Your onboarding system should include:
  • 📋

    Pre-employment preparation: vacancy description, hiring process, Information about the company
  • 💼

    Orientation: basic knowledge about the company, its products, and the team
  • 🪷

    Stress management programs that address typical new hire’s fears
  • 📞

    Meetings with supervisors (online or offline)

Tools and best practices training

Teaching tools and implementing best practices boost sales productivity, improve performance, and enhance ROI. How can you build this training:
  • 🎮

    PO simulators. You can create CRM or QTC (quote-to-cash software) simulations where employees can get hints for every action and automate their skills in a comfortable, educational environment.
  • 👩‍💻

    Online supervision. Collaborative learning from experienced peers is essential. Employees can study real-life cases, ask questions, and discuss common mistakes during this supervision.
  • 🗓️

    Sales leaders weekly sessions. These sessions can help employees catch up with new tools and software updates. Plus, it highlights leaders' expertise and boosts employees' trust.
  • 🎯

    Introduction to coaching tools. On average, only half of sales managers utilise coaching tools while training employees. Teach them how to use these tools to increase the quality of the live in-person training.

Product training

To sell your products, salespeople need to know everything about them and understand the whole product line. How can you help?
  • 📝

    Introduction to products. You can create an online course about all products. Make sure it has convenient navigation so sales reps can find information quickly. Remember to sell your products to employees and not just describe them. This way, your sales reps will be motivated to recommend products they believe to others.
  • ✈️

    Share the product roadmap. Show the products' short-term and long-term goals so sales reps understand your vision. You can do this through courses, online sessions, or emails.

Communication training

You can’t teach how to communicate online! That’s not entirely true. Of course, you need your sales to have real-life experience with clients. But some things can be taught online.
  • ⚙️

    Basic principles and company scripts. Online courses can prepare salespeople before the live sessions.
  • 💬

    Online repetition of the conversation with the client. Sales reps can train each other in online sessions.
  • 👀

    An overview of the common mistakes. Videos or audio with common mistakes can be uploaded to LMS and taught as an online course.
If you are unsure which training or educational format to choose, contact the Seturon team. Our LXDs help you understand learners' needs and create and launch the best solution.

What tips can help you get a better outcome from sales team training

We gather some tips based on stats that can help you boost your training.

1. Think about knowledge retention

Nearly 90% of training is usually forgotten within just a month. To ensure your sales team has all the necessary knowledge, help them repeat it constantly. You can send emails with information from training to refresh employees' memory or make educational posts on corporate social media.

2. Add lecture notes

84% of sales reps use their notes during client discovery. You can use this data to improve your training. Create a lecture note that will accompany the training or add the mechanic of creating the note in LMS.

3. Teach about AI-tools

83% of sales teams with AI saw revenue growth in the past year. Share comprehensive AI tools and train your sales team to work with them. Also, you can use AI help while coaching or creating training.

4. Create training that covers all sales preps career stages

Continuous training leads to a 50% increase in net sales per employee. That means you need to create a system of knowledge, not just separate courses. Support and provide relevant knowledge to every employee, new and experienced.

5. Link the training to business needs

Only 17% of companies report having an effective training program. This shows that the design of corporate education needs improvement. It should be linked to the business goals to stay relevant and valuable. You can learn more about effective training here or contact the Seturon team for help.

FAQ

  • Ann Parfenova
    Learning experience designer
    With 7 years in Learning Experience Design, I’ve crafted 90+ interactive courses that prove learning can be fun! From gamified simulations to educational games, I’m all about making education exciting and engaging. Let’s make learning an adventure!

    All articles by this author
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