Ann Parfenova

Imagine you have a dream — to open your own fresh bar with unique smoothies. You started with a small stall in a shopping mall, working alone. You studied the technology of smoothie-making and refined your skills. It takes you only five minutes to prepare one smoothie!

And guess what? People are thrilled! Within six months, you opened fresh bars in every mall. Now you have 250 employees. Unfortunately, none of them can make smoothies like you. On average, it takes an employee 20 minutes to prepare one smoothie and let’s just say it’s not great. Your reputation as the best smoothie in the city is in danger. It’s high time you passed on your knowledge to your employees. But how do you do that?

You’re expanding your business, meeting partners, and managing paperwork and supplies. Training one employee takes about 35−40 minutes. And none of them stay forever; employees come and go, making the training process continuous. You won’t be able to train everyone. Meanwhile, the quality of your product continues to decline. Since you started reading this article, it has dropped by 0.3%. How do you save your dream?

Two words — corporate e-learning! In this article, we share:

Corporate e-learning is a comprehensive set of educational activities conducted within a company. It helps train employees and enhance their professionalism.

That sounds like a great idea, but you need more information.

First of all, it’s just a statistic:

• Online learning requires 40% to 60% less time than traditional learning.
• Dow Chemical saved $ 34 million by switching to online training and education.
• Over 40% of Fortune 500 companies (500 US companies with biggest revenue) use e-learning regularly.
• Employees have an 18% higher engagement rates in the companies that use e-learning.

Numbers are promising. But what do you need to consider before implementing e-learning in your fresh bars?

Corporate e-learning helps decrease the cost of education, simplifies knowledge delivery, and teaches many employees in one course.

Before becoming a professional, each employee goes through several stages. Effective e-learning includes all these stages.

Before a newcomer stands behind the blender, they must learn:

• General information: is a smoothie a drink or food?
• Safety techniques: how do you work with the blender and keep all your fingers?
• Rules for working in the fresh bar: how to avoid conflict with a Karen and protect yourself from the mean teens

All these knowledge and skills can be tough online.

This involves studying the peculiarities of the job, which means basic knowledge about work and the company. What values does your company follow? What’s unique about making smoothies in your fresh bar, and what makes them the best?

The employee adjusts to the work environment. Now, they must learn to apply the theory to the work and study with real blenders in the fresh bar. Yes, the first smoothie will be a mess. But the more practice, the better results.

New recipes and smoothie-making techniques are constantly updated, so continuous learning is essential to maintain competitiveness and relevance.

You can create unique learning and personal tracks to achieve different goals, from customer satisfaction to increasing employee loyalty. You can even create adaptive tracks that automatically adapt education to the learners' individual needs.

Corporate e-learning is not limited to simple online courses. There are many ways to convey the information to employees. Let’s break down the main ones.

That’s learning in which students work in small groups, help each other, and motivate each other to do better. They discuss courses and tasks and find the solutions to the problems together.

It’s a method that uses information and data to customise and improve learning experiences for each student, ensuring that everyone’s unique needs are met.

Tracks are adapted to each worker based on their answers and behaviour during the course. You can even automate this process, making implementing it easier and cheaper. For example, Seturon offers a course editor that you can use to adapt learning tracks.

Online education can be live: webinars, streams, and conferences with instructors. You can create a whole experience online.

Corporate training does seem like a suitable solution. How do you implement it in your juice bar? You need to take 5 steps:

• Analyse the practical need (do I need training?)
• Set the metrics: goals, outcomes, timelines, etc.
• Create training and upload it to the learning management system
• Inform employees about the upcoming training
• Ensure learning transfer

At this stage, training providers like us usually get involved. We help gather all the necessary information and develop a training system. Our specialists identify needs, determine desired outcomes, and find the most effective way to achieve them.

You set the goal of teaching employees to make a delicious smoothie in 5 minutes, and we help you achieve it!